25phsky Casino Terms & Conditions

01 Acceptance of Terms

By accessing, registering on, or using any part of the 25phsky Casino website and its associated services (collectively, the "Platform"), you ("Player," "User," or "you") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and any additional rules, guidelines, or policies published on the 25phsky Platform.

If you do not agree to these Terms in their entirety, you must immediately cease using the 25phsky Platform. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

02 Eligibility

To register and use the 25phsky Casino Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, as required under Philippine law and PAGCOR regulations governing casino-style gambling.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of 25phsky Casino, or an immediate family member of such a person.
• You must not have been previously excluded or banned from the 25phsky Platform or any affiliated platform.
• You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.

25phsky Casino reserves the right to request documentary proof of eligibility at any time, including but not limited to a valid Philippine government-issued identification document (SSS ID, PhilHealth ID, UMID, passport, or driver's license). Failure to provide satisfactory proof of eligibility may result in account suspension and withholding of funds pending investigation.

03 Account Registration

To access real-money games and services on the 25phsky Platform, you must register a player account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each individual may hold only one active 25phsky account. Duplicate accounts are strictly prohibited. If multiple accounts are detected, 25phsky reserves the right to close all duplicate accounts and void any associated winnings or bonuses.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, Philippine mobile number, and email address. Providing false information is a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your 25phsky login credentials. You must not share your username, password, or one-time PINs with any third party. 25phsky will not be liable for any loss resulting from unauthorized access to your account caused by your failure to maintain credential security.
• KYC Verification: Full access to deposits, withdrawals, and real-money gameplay requires successful completion of Know Your Customer (KYC) identity verification. You must submit a valid Philippine government-issued ID and, where required, proof of address and source of funds.
• Account Suspension: 25phsky reserves the right to suspend or terminate any account at its sole discretion, including where there is reasonable suspicion of fraud, money laundering, bonus abuse, or breach of these Terms.

04 Deposits & Payments

25phsky Casino accepts deposits via the following payment methods approved for the Philippine market:

• GCash (instant)
• PayMaya / Maya (instant)
• Bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank
• Debit card (Visa/Mastercard debit, not credit)

All deposits are processed in Philippine Peso (PHP / ₱). The minimum deposit amount is ₱100 unless otherwise specified for a particular payment method or promotion. 25phsky does not charge deposit fees; however, your payment provider may apply its own transaction charges.

Deposits are for the purpose of funding your 25phsky Casino account for gaming activities only. 25phsky reserves the right to refuse or reverse any deposit that it reasonably suspects is connected to fraudulent activity, money laundering, or any other prohibited conduct.

05 Withdrawals

Players may request withdrawals of their available real-money balance (excluding locked bonus funds) subject to the following conditions:

• Your account must have completed KYC verification before any withdrawal can be processed.
• The minimum withdrawal amount is ₱200 unless otherwise specified.
• Withdrawals will only be processed to a payment method registered in your name. Third-party withdrawals are strictly prohibited.
• GCash and Maya withdrawals for verified accounts are typically processed within 10–30 minutes. Bank transfer withdrawals may take 1–3 Philippine banking business days.
• 25phsky reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where there is a discrepancy in account information.
• Winnings derived from bonus funds are subject to the applicable wagering requirements before they become eligible for withdrawal. See Section 7 for full bonus terms.

25phsky Casino is not responsible for delays caused by your payment provider, bank processing times, or circumstances beyond our reasonable control.

06 Game Rules & Fairness

All games available on the 25phsky Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game.

• RNG Certification: All random number generator (RNG) based games on the 25phsky Platform are independently certified by accredited testing laboratories to ensure fairness and randomness. Certification records are available upon request.
• Live Games: Live dealer games are streamed in real time and are subject to the rules displayed within the live game interface. Results are final once the round is completed and confirmed by the dealer or system.
• Technical Malfunctions: In the event of a technical malfunction, disconnection, or system error during gameplay, 25phsky reserves the right to void the affected round and return the wager to the player's account. Winnings generated during a confirmed malfunction may be voided.
• Disputed Results: If you believe a game result is incorrect, you must contact 25phsky support within 72 hours of the disputed round. 25phsky's decision on disputed game results, following investigation, is final and binding.

07 Bonuses & Promotions

25phsky Casino offers various bonuses and promotions to eligible players. All bonuses are subject to the following general terms, in addition to any promotion-specific terms communicated at the time of the offer:

• Wagering Requirements: Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion terms. Unless otherwise specified, the default wagering requirement is 30x the bonus amount.
• Eligibility: Bonuses are available to eligible registered players only. 25phsky reserves the right to determine eligibility at its sole discretion. Players who have previously abused bonus terms may be excluded from future promotions.
• One Bonus at a Time: Only one bonus may be active in your account at any given time, unless explicitly stated otherwise in the promotion terms.
• Game Contributions: Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while table games, live dealer games, and fishing games may contribute at a reduced rate. Specific contribution rates are listed in each promotion's terms.
• Expiry: Bonus funds and associated wagering requirements expire within the timeframe specified in the promotion terms. Expired bonus funds and any associated winnings will be forfeited automatically.
• Abuse: Any attempt to abuse, exploit, or manipulate bonus terms — including through the use of multiple accounts, coordinated play, or any other method — will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.

08 Prohibited Conduct

The following conduct is strictly prohibited on the 25phsky Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of all balances, and referral to relevant law enforcement authorities:

• Registering more than one account, or registering on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Exploiting software bugs, glitches, or vulnerabilities to gain an unfair advantage.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform.
• Colluding with other players to manipulate game outcomes.
• Engaging in any form of cheating, including card counting in live games where prohibited by game rules.
• Attempting to reverse-engineer, decompile, or tamper with any part of the 25phsky Platform.
• Harassing, threatening, or abusing 25phsky staff or other players.
• Depositing funds obtained through illegal means.

09 Responsible Gaming

25phsky Casino is committed to promoting responsible gambling and protecting vulnerable players. We provide the following responsible gaming tools, all of which are accessible from your account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Loss Limits: Set a maximum loss threshold per day, week, or month.
• Cooling-Off Period: Take a temporary break from the Platform for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Request permanent or long-term exclusion from the 25phsky Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Receive periodic notifications during gameplay reminding you of the time spent and amount wagered in your current session.

If you believe you or someone you know may have a gambling problem, we strongly encourage you to seek help. Visit our Responsible Gaming page for resources and support information.

10 Intellectual Property

All content on the 25phsky Platform — including but not limited to the 25phsky brand name, logo, website design, graphics, text, game interfaces, software, and all other materials — is the exclusive intellectual property of 25phsky Casino or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 25phsky Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent.
• Use the 25phsky brand name, logo, or trademarks in any manner without prior written authorisation.
• Create derivative works based on any Platform content.
• Use any content from the Platform for commercial purposes.

Any unauthorised use of 25phsky intellectual property may result in legal action.

11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, 25phsky Casino shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other indirect or consequential losses arising from your use of the Platform.
• Any interruption, suspension, or termination of the Platform or any game, whether due to scheduled maintenance, technical failure, or circumstances beyond our reasonable control.
• Any loss arising from your failure to maintain the security of your account credentials.
• Any loss arising from your reliance on information provided on the Platform, including game odds, payout rates, or promotional terms.
• Any loss arising from events of force majeure, including natural disasters, government actions, telecommunications failures, or other events outside 25phsky's reasonable control.

Nothing in these Terms shall limit 25phsky's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded under Philippine law.

The 25phsky Platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors.

12 Privacy & Data Protection

25phsky Casino collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By using the 25phsky Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

25phsky complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. Your personal data is processed lawfully, fairly, and transparently, and is used only for the purposes described in our Privacy Policy.

13 Amendments to These Terms

25phsky Casino reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect, where reasonably practicable.

Your continued use of the 25phsky Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.

14 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and 25phsky Casino, we encourage you to first contact our customer support team to seek an informal resolution. If the dispute cannot be resolved informally within 30 days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

Nothing in this clause shall prevent 25phsky from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 25phsky Casino support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Languages: English and Filipino

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.