At 25phsky Casino, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information — all in plain language, in full compliance with Philippine law.
Six core principles that guide how 25phsky handles your personal data every single day.
25phsky uses 256-bit SSL encryption across all data transmissions. Your personal and financial information is stored on secured servers with strict access controls, firewalls, and regular third-party security audits.
25phsky does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 25phsky platform and services you use.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. 25phsky provides clear processes to exercise all of these rights at any time.
We collect only the personal data that is strictly necessary to provide you with a safe, compliant, and enjoyable 25phsky gaming experience. We do not collect data beyond what is required for our stated purposes.
This Privacy Policy is written in clear, accessible language. We tell you exactly what data we collect, why we collect it, who we share it with, and how long we keep it — no hidden clauses or confusing legal jargon.
25phsky Casino operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission of the Philippines.
25phsky Casino ("25phsky," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 25phsky platform, including the website at https://25phsky.net and all associated services (collectively, the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Privacy Policy applies to all registered players, visitors, and any other individuals who interact with the 25phsky Platform. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the 25phsky Platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.
Philippine Law: This Privacy Policy is drafted in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, 25phsky Casino is the personal information controller responsible for your personal data collected through the Platform.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy and our data processing activities. If you have any questions about this Privacy Policy or wish to exercise your data subject rights, please contact our DPO using the details provided in Section 15 of this Policy.
25phsky collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
Sensitive Personal Information: Where required for KYC compliance and anti-money laundering obligations, 25phsky may collect sensitive personal information such as copies of government-issued identification documents. This data is handled with the highest level of security and is processed only for the specific purposes for which it was collected.
25phsky collects personal data through the following means:
25phsky uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, 25phsky processes your personal data on the following legal bases:
25phsky does not sell your personal data. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:
All third parties with whom we share personal data are required to process that data in accordance with applicable data protection law and our instructions. We do not permit third parties to use your personal data for their own purposes.
No Third-Party Marketing: 25phsky does not share your personal data with third parties for their own marketing or advertising purposes. Any promotional communications you receive will come from 25phsky directly and only where you have consented to receive them.
25phsky uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyse Platform usage. The following types of cookies are used:
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 25phsky Platform. Most browsers allow you to refuse cookies or delete existing cookies through their settings menus.
Session Cookies: 25phsky uses session cookies to maintain your login state during your gaming session. These cookies expire automatically when you close your browser or log out of your 25phsky account.
25phsky retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal and regulatory compliance, AML obligations |
| Financial Transaction Data | 10 years from transaction date | AMLC reporting requirements, tax obligations |
| Gaming History | 5 years from date of activity | Dispute resolution, regulatory audits |
| Support Communications | 3 years from last interaction | Quality assurance, dispute resolution |
| Technical & Usage Data | 13 months from collection | Security monitoring, platform analytics |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent for regulatory purposes |
After the applicable retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you. In some circumstances, we may retain data for longer periods where required by law or where there is an ongoing legal dispute or investigation.
25phsky implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the security of your 25phsky account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 25phsky:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all valid requests within 15 business days. We may need to verify your identity before processing your request.
Please Note: Some rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain for AML or regulatory compliance purposes. We will always explain the reason if we are unable to fulfil a request.
The 25phsky Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law governing casino-style gambling. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 25phsky Platform, please contact us immediately at the details provided in Section 15.
Age Restriction: 25phsky employs age verification procedures during registration and KYC to prevent underage gambling. Any account found to belong to a person under 21 years of age will be immediately closed and all associated funds forfeited in accordance with our Terms & Conditions.
In some circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our IT infrastructure providers or KYC service providers operate servers in other jurisdictions.
Where such transfers occur, 25phsky ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012. These safeguards may include:
By using the 25phsky Platform and providing your personal data, you acknowledge that your data may be transferred outside the Philippines in accordance with this section.
25phsky reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players by email or by posting a prominent notice on the Platform at least 7 days before the changes take effect.
The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how 25phsky protects your personal data.
Your continued use of the 25phsky Platform after the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 25phsky handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to contact the NPC is available on the NPC's official website.
For Responsible Gaming concerns including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page or contact our support team directly.
Your privacy and security are our priority. Now that you know exactly how 25phsky protects your data, join thousands of Filipino players enjoying safe, fair, and exciting games — always in Philippine Peso, always with GCash and Maya.
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